I came across this MIT Sloan post, Make Your Data Insights Visually Consumable by Nancy Duarte, and wanted to pass along these best practices. Highlight…
Category: Uncategorized
UX Design Creating Transparency and Trust for Machine Learning
Posted in AI, Analytics, Business Strategy, Data Science, Design Thinking, Innovation, Uncategorized, and UX and Analytics
How we make machine learning transparent to our customers is one of the great design challenges of our time—and a very necessary one. Machine learning…
Listening is one of the most powerful things we can do. It is also very challenging. It seems strange that it is difficult. But it is……
Culture Eats Strategy for Breakfast: Tips for Developing Talent in Your Organization
Posted in Uncategorized
Legend has it that the late management guru, Peter Drucker, said: “Culture eats strategy for breakfast.” It doesn’t appear in any of his 39 books,…
Tree Testing
Posted in Uncategorized
Tree testing is a usability technique for evaluating the findability of topics. A tree test evaluates a hierarchical category structure or tree. Tree testing is done…
I was recently working with a client developing an online resource center for educators. First, we assess their business needs for this project and developed…
What are the Top 5 Behaviors of Design-Driven Organizations and Why Do They Matter?
Posted in Uncategorized
This article first appeared in LinkedIn November 14, 2017. Written by one of my heroes, Tim Brown, CEO at IDEO: Some of today’s most successful companies—Airbnb,…
Human-Centered Design, Design Thinking and Design Making
Posted in Design Thinking, Experience Design, Innovation, and Uncategorized
Human-Centered Design (HCD), as the name implies, is designing solutions around people. HCD involves the human perspective in all steps of the problem-solving process by…
Form Design Best Practices and Guidelines
Posted in Design, Experience Design, Technology, and Uncategorized
Every day, we fill out forms. At the office to get our work done and at home to take care of our domestic needs. Forms…
User Experience Manifesto
Posted in Uncategorized
Based on the Agile Manifesto, I would like UX to have its own manifesto. Here is my first draft (below)… I would appreciate feedback. Human-Centered…