Adopting AI: Attitude, Approach, Ability, and Aspiration

The rapid advancement of artificial intelligence has brought immense potential to revolutionize our lives, from automating mundane tasks to offering unprecedented insights and predictions.  However, according to Dr. Cornelia Walther, How We Can Harness AI to Fulfill Our Potential (Knowledge at Warton), as we increase AI into our daily routines there is a growing risk of … Read more

AI-Driven Hyper Personalized Journey Orchestration

To personalize a consumer experience, you must tailor interactions based on customer data such as demographics, purchase history and preferences. As customer expectations have evolved, so has the need for more sophisticated approaches. Enter hyper personalization. While personalization might involve sending a targeted email based on past purchases, “hyper personalization” predicts future behavior and proactively … Read more

Green Technology

“Solar and Battery Storage to Make Up 81% of New U.S. Electric-Generating Capacity in 2024.” -U.S. Energy Information Administration.  Green technology is an umbrella term that describes the use of technology and science to create products and services that are environmentally friendly. Green tech is related to cleantech, which specifically refers to products or services … Read more

Environmental Technology

Environmental technology is the application of science to address environmental challenges through conservation and the mitigation of human impact to the environment. It broadly includes all technologies that help the environment and improving environmental health. It includes technologies for pollution control, waste management, and remediation of environmental damage, such as air and water purification systems or … Read more

Mental Health Apps Artificial Intelligence Experience Design

Today there are apps that allow you to track your mental wellbeing by logging your moods and by taking standardized mental health assessments to understand your current risk of depression and anxiety. Note: If you have concerns about your mental health, consult a clinician. If you are distress or struggling with your feelings, please call … Read more

Neuroscience-Informed Habit-Forming Artificial Intelligence Experience Design

Neuroscience-informed habit-forming artificial intelligence (AI) in experience design (XD) refers to leveraging principles from neuroscience to create AI-driven experiences that encourage and sustain desirable habits. Here’s how it can be approached: Understanding Neurological Mechanisms Neuroscience provides insights into how habits are formed and maintained in the brain. Concepts like neural pathways, reinforcement, and reward systems … Read more

Augmented Reality Artificial Intelligence Experience Design

Experience design (XD) plays a crucial role in leveraging the capabilities of artificial intelligence (AI) and augmented reality (AR) to create engaging, intuitive, and human-centered experiences. Here’s how XD principles intersect with AR and AI: Contextual Awareness AI can help AR applications understand and adapt to the context of the person wearing the headset. By analyzing … Read more

Virtual Reality Artificial Intelligence Experience Design

Designing experiences for virtual reality (VR) artificial intelligence (AI) involves considering several key factors to create immersive, intuitive, and engaging interactions. Here’s a breakdown of important aspects to consider: Understanding Needs and Goals Start by understanding the needs, goals, and preferences of your target audience. What are they trying to accomplish in the VR environment? … Read more

Deliver the Right Message at the Right Moment with Artificial Intelligence Experience Design

message in a bottle on the beach shore

Designing artificial intelligence experiences (AIXD) to deliver the right content at the right moment requires a thoughtful approach that combines research, data analysis, and smart algorithmic decisions. Here’s a guide on how to achieve this: Research and Understanding Content Personalization Context Awareness Real-time Data Analysis Dynamic Content Delivery Feedback Mechanisms Transparency and Control Ethical Considerations … Read more

Wearable Artificial Intelligence Experience Design

wearables

Designing the wearable artificial intelligence (AI) experience involves creating interfaces and interactions that seamlessly integrate with the wearer’s daily life. Wearables present a unique set of challenges when it comes to design. The devices have limitations (smaller screen space, less information density, limited battery life) and present different use cases (people using wearables are regularly … Read more

The Return on Investment of Artificial Intelligence

The return on investment of artificial intelligence is multifaceted and extends beyond mere financial metrics. While the cost efficiency and operational optimizations are tangible and quantifiable benefits, the enhanced decision-making, personalized customer experiences, revenue growth, and risk mitigation contribute to the holistic value proposition of AI adoption.  Innovation that Drives Revenue Growth and Market Expansion … Read more

Chatbot User Experience Guidelines

chatbot

Creating an effective and user-friendly chatbot experience involves considering several factors, including human-centered design principles and conversational flow best practices.  Here are some guidelines to enhance the user experience of your chatbot: 1. Understand Your Audience    – Identify your target audience and tailor the language and tone of the chatbot accordingly.    – Consider user demographics, preferences, … Read more