Blog

Over the years, I have written blogs on user experience, customer experience, innovation, design thinking, agile development, data science, predictive analytics, AI, personalization, brand, business strategy, product management, emotional connection, design, art, culture, leadership life… and other topics. – Enjoy.

AI and Hyperautomation in the Intelligent Enterprise

Hyperautomation is the expansion of automation by integrating advanced technologies like artificial intelligence (AI), machine learning (ML), robotic process automation (RPA), and other advanced tools to automate as many business processes as possible. Unlike traditional automation, which focuses on automating repetitive tasks, hyperautomation involves creating systems that can adapt, learn, and improve as they operate. Key

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Robotic Process Automation in Finance

Robotic Process Automation (RPA) is a technology that uses software robots or “bots” to automate repetitive, rule-based tasks in financial institutions. When combined with AI, it becomes more intelligent, allowing organizations to handle complex processes that require decision-making, learning, and adapting. RPA significantly improves operational efficiency, reduces manual errors, and allows employees to focus on

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Artificial Intelligence in Carbon Utilization

Artificial Intelligence (AI) can play a significant role in carbon utilization by optimizing processes, improving efficiency, and enabling new approaches to capture, convert, and reuse carbon dioxide (CO₂). Here are a few ways AI can be leveraged for carbon utilization: Carbon Capture Optimization AI can optimize the process of capturing CO₂ from industrial emissions or

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Six Tips for Startups Developing a Strategy

A typical startup team needs to be quick and adaptable to gain an audience and a market share BUT they can’t make this approach work without a clear strategic vision and a well-defined strategic plan. Otherwise, efforts can quickly turn into chaos, which can be extremely costly. Here are six steps to take to build a strong strategy:

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Artificial Intelligence Digital Product Passport 

An Artificial Intelligence (AI) Digital Product Passport (DPP) is a digital system designed to track and store essential information about a product throughout its lifecycle, often with the aid of AI technologies.  A DPP offers transparency, traceability, and efficiency for manufacturers, consumers, and regulators by capturing product data such as materials used, environmental impacts, repair history, recycling

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How B2B Winners Keep Growing

“The B2B landscape is undergoing significant transformation. Fueled by rapid integration of digital technologies, sellers continue to invest, innovate, and experiment with how they present their offerings. Their B2B customers are shifting toward consumer-like purchasing behavior. They’re also demanding a much more sophisticated buying experience and are willing to walk away if they don’t get

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AI-Driven Product Development Lifecycle 

“Nearly 70 percent of top economic performers, versus just half of their peers, use their own software to differentiate themselves from their competitors. One-third of those top performers directly monetize software. Generative AI (gen AI) offers a tantalizing opportunity to increase this value opportunity by helping software talent create better code faster.” – The Gen AI

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Adopting AI: Attitude, Approach, Ability, and Aspiration

The rapid advancement of artificial intelligence has brought immense potential to revolutionize our lives, from automating mundane tasks to offering unprecedented insights and predictions.  However, according to Dr. Cornelia Walther, How We Can Harness AI to Fulfill Our Potential (Knowledge at Warton), as we increase AI into our daily routines there is a growing risk of

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AI-Driven Hyper Personalized Journey Orchestration

To personalize a consumer experience, you must tailor interactions based on customer data such as demographics, purchase history and preferences. As customer expectations have evolved, so has the need for more sophisticated approaches. Enter hyper personalization. While personalization might involve sending a targeted email based on past purchases, “hyper personalization” predicts future behavior and proactively

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Sustainability Experience Design

In today’s rapidly evolving world, where environmental concerns are becoming increasingly urgent, the role of design is more critical than ever. Combining the discipline of human-centered design focus on aesthetics, usability, and functionality with the principles of sustainability to create meaningful and engaging eco-experiences. Understanding Sustainable Experience Design Sustainable Experience Design is about more than

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Green Technology

“Solar and Battery Storage to Make Up 81% of New U.S. Electric-Generating Capacity in 2024.” -U.S. Energy Information Administration.  Green technology is an umbrella term that describes the use of technology and science to create products and services that are environmentally friendly. Green tech is related to cleantech, which specifically refers to products or services

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Environmental Technology

Environmental technology is the application of science to address environmental challenges through conservation and the mitigation of human impact to the environment. It broadly includes all technologies that help the environment and improving environmental health. It includes technologies for pollution control, waste management, and remediation of environmental damage, such as air and water purification systems or

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