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  • Home
  • Services
    • Advisor
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    • Speaker
  • About
  • Publications
  • Podcasts
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The Blog

Facilitating Customer Reviews
April 30, 2011
Value, Satisfaction, and Where to Spend Your Money
April 24, 2011
Skinit Customizer Increases Conversion by 350%
April 17, 2011
message in a bottle on the beach shore
Beyond SEO: Case Study
April 10, 2011
Measure the Design
March 27, 2011
Beyond SEO: Develop the User Experience
March 20, 2011
Beyond SEO: Develop Your Website Business Mission
March 13, 2011
Beyond SEO: Specify the Business Purpose
March 6, 2011
Beyond SEO: Understand the Market
February 28, 2011
Beyond SEO: Four Steps to Optimize Website Business Performance and Customer Experience
February 6, 2011
agile development
Beyond SEO: Driving Customer Attraction, Retention, and Top-Line Growth
January 30, 2011
How Much User Experience Effort by Types of Release
January 16, 2011
Winning in the Marketplace: Deciding How Much User Experience Effort Does It Take
January 9, 2011
Winning in the Marketplace with Usability Testing
January 2, 2011
Reviewing Designs with Your Customers is the Key to Designing Easy-to-use Solutions
December 26, 2010
Winning in the Marketplace with User Experience Design
December 19, 2010
market research
Winning in the Marketplace with Market and User Research
December 12, 2010
How Much User Experience Effort Does It Take for Large Versus Small-to-Medium Companies
December 5, 2010
Winning in the Marketplace: How Much User Experience Effort Does It Take?
November 28, 2010
Support Corporate Strategy Through Customer Experience Design
November 21, 2010
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