Easy to Use for Whom: Defining the Customer and User Experience for Enterprise Software

October 3, 2010

Product Design and Development: Write the specification and Build the Solution

September 26, 2010

Product Management and Design: Analyze the Requirements and Design the Solution

September 21, 2010

Product Management and Design: Writing Requirements and Validating Solutions

September 12, 2010

Product Management and Design: Identify Problems and Quantify Opportunities

September 5, 2010

Product Design: Bridging the Gap between Product Management & Development

August 29, 2010

User Experience Balance Scorecard Objectives, Measures and Metrics

August 22, 2010

Balance Scorecard Aligns User Experience Strategy with Corporate Objectives

August 15, 2010

User Experience Balanced Scorecard

August 8, 2010

User Experience Balanced Scorecard

August 1, 2010

Develop Visual Designs that Support the Brand and Enhance the Ease of Use

July 24, 2010

Develops Prototypes to Validate Activities, Tasks, and Actions meet Your Customers’ Needs

July 5, 2010

Activity Diagrams and Task Analysis

June 30, 2010

Define Who, Why, What, and How: Roles, Goals, Scenarios, and Activities

June 20, 2010

Understanding Customer Activities

June 13, 2010

Don’t Listen to your Customers!

June 6, 2010

Emotional Design

May 30, 2010

Defining and Designing Technology for People

May 8, 2010

Customer Community

May 2, 2010

Customer Experience Management

April 19, 2010